2017.08 - 2022.05 Visma Public Business Suite HRM
Redesigning 40 Years of Legacy
Transforming an outdated, tech-driven enterprise suite into a modern, user-centric platform by establishing comprehensive Design Ops and CX frameworks from scratch.
2022.05 - 2023.03 Visma Budget & forecast
Breaking the Stalemate
Stepping into a stalled project to align stakeholders and shift the team from a passive, spec-heavy workflow to a true agile UX process - resulting in a validated, market-ready budgeting concept..
2017.09 - 2017.10 CASe/Method: Collaborative User Journey Mapping Method
Escaping the Screen Trap
Being faced with the challenge of a major redesigning of a product in a small amount of time, with limitations to perform user research, I developed an approach for user interviews, intended to direct focus on the process the product is serving instead of the actual product itself. It is great for identifying glitches, gaps and possible business opportunities beyond the mere screen by using narratives and storytelling.
2021.01 - 2021.03 CASe: MEDVIND USER NEED ANALYSIS
Scheduling the Frontline - User Assessment Study
A critical assessment study during peak pandemic restrictions. My role was to research the complex scheduling realities of physicians and healthcare staff. The core question: could we successfully adapt a workforce management system built for the private sector to the high-stakes demand of public healthcare?
